Wells Fargo is one among the top four financial companies in the US and its mortgage department is probably the largest loan originator in the country. Wells Fargo Home Mortgage (WFHM) is indeed a large company that has several sections and divisions to provide the best services to the customers. Most of these departments have their separate phone numbers but these numbers are rarely made available over the Internet through its website. For mortgage customers, there exist two main phone lines – one for opening a new account and the other for obtaining services to an existing account.
If you are a new customer seeking home loan or refinancing solutions at WFHM you can talk to a specialist at 1-877-937-9357 from 7:00 am to 11:00 pm CT on all weekdays and from 8:00 am to 4:30 pm CT on Saturday. On the other hand, an existing customer can dial 1-866-234-8271 between 6:00 am and 10:00 pm CT from Monday through Friday and between 8:00 am and 2:00 pm CT on Saturday to get solutions pertaining to account management.
Another important phone number is 1 (800) 678-7986, which you can use when you are facing payment problems. The bank’s Homeowners Assistance team is accessible through this number and hence it is one number that can get you through to the various WFHM departments, such as Loan Modification, Short Sale, Foreclosure, home retention and Loss Mitigation Department. Call this number to seek hardship assistance and get immediate solutions to your payment problems.
Wells Fargo Home Mortgage accepts payment by phone also and it allows a borrower to pay off the principal balance as well. Use 1-800-288-3212 to avail pay by phone facility at a fee of $15. For payoff request and other details contact the customer service department at 1-866-234-8271. The customer service representative can also provide useful information and telephone numbers for collections, Executive Office, Human Resources and Minneapolis Campus. Customers outside the country can use a toll-free phone number to contact the bank. We have tried to collect some additional Wells Fargo Mortgage Phone Number for you. Here is a list.
REO Department: 866-518-2164
Insurance Department: 1-866-294-2571
Home Equity: 1-866-820-9199
Online Banking and Bill Pay: 1-800-956-4442
Home Mortgage Emergency Number: 1-888-818-9147
Asking General Questions: 1-800-869-3557
For more on Wells Fargo Home Mortgage Phone Number explore out website or visit the website of the bank.