HSBC Mortgage Corporation is the one among the several members of HSBC North America Holdings Inc, a company that is now ranked among top ten financial services organizations in the USA. Functioning as a division of HSBC Bank USA, NA, the company caters to the mortgage loan and servicing requirements of people in the country.

HSBC Mortgage Corporation has its headquarters in Depew NY, but it has offices in other locations as well. Some of these locations may include Buffalo NY, Rochester NY and Doraville GA. The customer service department of the firm is located at Buffalo NY, which is also where HSBC customers should send their monthly payments.

HSBC Mortgage Corporation Buffalo NY

HSBC Mortgage Corporation has over 400 offices in the state of New York, which is significantly more than the number of offices it has in any other USA state. The company clearly dominates the New York market with such a remarkable presence in every nook and cranny of the state.

Among all these branch locations, Buffalo NY is on the center stage as it is where the customer service department of the company is located and it is also the address to send payments via US postal mail.
The mailing address for the customer service department located here is as follows:

HSBC Mortgage Corporation (USA)
Attention: Customer Service
P.O. Box 4552
Buffalo, NY 14240-8851

The payment mailing addresses are as follows:

By US Mail:

HSBC Mortgage Corporation (USA)
Suite 0241
Buffalo, NY 14270-0241

By overnight mail:

HSBC Mortgage Corporation (USA)
One HSBC Center
2 West Wing – Lockbox
Buffalo, NY 14203

The corporate headquarters is however located in Depew NY. Here is the address.

2929 Walden Avenue
Depew, NY 14043

HSBC Mortgage Corporation Phone

Besides sending mails, one can contact HSBC Mortgage Corporation through phone, fax and email also. It is also possible to visit a local branch for mortgage application purposes or making monthly payments. The most convenient way to make payments and do a number of other banking activities is, however, to use the online services, which require you to first get registered and obtain a login ID.

To contact HSBC Mortgage Corporation by phone, new customers should dial the following number:

Phone Number for New Accounts and Applications: 1-888-346-1717

Existing HSBC customers can use the automated quick response line available 24 hours a day and 7 days a week. Here is the phone number, which also serves as the customer service phone number of the company.

Customer Service Phone Number: (800) 338-4626

To talk to a loan counselor regarding payment difficulties, you can use the following phone numbers:

Phone Number: (800) 338-6441, (716) 651-5538