CitiMortgage, Inc is a member of Citigroup, one of the largest bank-holding companies in the world. The company which is a result of the merger between Citicorp and Travelers Group, happened in 1998, has presence in nearly 140 countries with over 200 million customers worldwide. Citibank is the consumer banking arm of the group, which provides retail banking and consumer lending solutions to a wide base of customers in the US and abroad. The home mortgage solutions are provided through CitiMortgage whereas CitiFinancial offers consumer loan services, secured as well as unsecured, to finance consumer goods.

Citibank Mortgage or CitiMortgage can help you realize the dream of homeownership if you are a first time home buyer. Headquartered in St Louis, Missouri, the company also offers financial services in the realm of banking, insurance, asset management and credit card, to name a few. There are first home mortgages as well as refinance products to cater to the requirements of all kinds of customers.

One can check the rates and make use of calculators available at its website to select a product that they can easily maintain. However, if you have payment problems at any point of time during the life of the loan you can avail loan modification and other homeownership assistance programs to secure your financial interest.

Citibank Mortgage Rates

The home loan and refinance products are available in fixed-rate as well as adjustable-rate options. The interest rates are competitive and correspond to the ever changing market scenario. For example, the 30 year fixed rate mortgages are available at 4.875% with an APR of 5.121%. The 15 year fixed rate loans, on the other hand, offer 4.125% in interest rates and 4.656% in APR. The ARM rate is 3.250% with an APR of 3.413%. Note that these rates may not be the same in all markets and keep on changing as per the changes in various market indicators. Other factors like points, down payment, your credit score, etc may also affect the rate you would actually be offered by a lender.

CitiMortgage Loan Modification

With online payment facility you can make your payment well in time and keep current. Your online account is accessible only when you sign in using a secure login process and then you can pay whenever you want within the grace period. However sometimes it may happen that you miss one or more payments due to financial hardship. Under these circumstances, you are offered homeownership assistance with loan modification and other programs. These may include Repayment, Deferment and Mortgage Modification if you want to retain the possession of your home. In case you decide not to live in your home you have better options than a foreclosure. These include short sale and deed in lieu of foreclosure. Browse our website to know more about all these options in greater details.

CitiMortgage Customer Service

Whether you are a new customer or an existing one, you can get complete information by contacting CitiMortgage Customer Service Department, which is just a phone call away. Learn about the new mortgage or refinance products, know about the loan modification programs you may qualify or get the contact details of loss mitigation, subordination, REO, wholesale, short sale, foreclosure, insurance and many other departments. You can also call them to get details about branch and office locations of the bank. Moreover, it is also possible to send correspondence to the customer service department if inquiring about new loans. Here is the mailing address:

1000 Technology Drive
O’Fallon, MO 63368-2240

Phone Number (New Mortgage or Refinance): 1-800-248-4638
Phone Number (Servicing for Existing Account): 1-800-283-7918